Get in Touch
Our Presence
Two Countries, Five Locations.
Real people, Fast responses. China or India team — reach us directly.
Response SLAs
WhatsApp (Business Hours)Under 2 hours
Email4–6 hours
Quote Request24 hours
Shipment Escalation2-hour SLA
Emergency Escalation
For urgent issues — cargo held, damage discovered, critical delays. 24/7 for active shipments.
Emergency: +91 93461 82901
🕐 24/7 for active shipments only
Working Hours
Monday - Friday9:00 AM - 6:00 PM IST
Saturday9:00 AM - 1:30 PM IST
SundayClosed
WhatsApp — Fastest Response
Our preferred channel. Send cargo details and get a response within 2 hours. English, Hindi, and Chinese supported.
Email
info@ctiddp.com
India Office
+91 93461 82901 (Main)
Vizag HQ · Chennai Ops
Bangalore BD
Mon–Fri · 9am–6pm IST
Saturday · 9am–1:30pm IST
China Office
+86 159 1848 0524
Guangzhou Warehouse
Foshan QC · WeChat available
Mon–Sat · 9am–6pm CST
Saturday · 9am–1:30pm IST
Frequently Asked QuestionsEverything You Wanted
Everything You Wanted
To Ask
Answers to the most common questions about DDP shipping, duties, and our service. No jargon.
Still Have Questions?
Our team responds in under 2 hours on WhatsApp. We're here to help!
WhatsApp Us NowReady to Stop Wondering?
Get a Quote.
Full DDP quote with duty pre-calculation. No commitment, just clarity.