Privacy Policy

1. Introduction

CTIDDP values your privacy and is committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website or services.

2. Information We Collect

We may collect the following types of information:

• Name, company name, and contact details
• Email address and phone number
• Shipment and logistics-related information
• Billing and payment-related information
• Business documents and import/export details
• Website usage data, IP address, and browser information

3. How We Use Your Information

The information collected may be used to:

• Provide logistics and sourcing services
• Process enquiries, shipments, and transactions
• Coordinate customs clearance and delivery operations
• Improve website functionality and user experience
• Send service updates and operational communications
• Maintain legal, accounting, and compliance records

4. Information Sharing

CTIDDP does not sell personal information. Information may be shared only with:

• Logistics and warehousing partners
• Customs brokers and government authorities
• Payment processing providers
• Technology and service providers supporting operations
• Legal authorities where required by law

5. Data Security

We implement reasonable administrative, technical, and operational safeguards to protect your information from unauthorized access, misuse, disclosure, or loss. However, no online system can be guaranteed as completely secure.

6. Cookies & Tracking Technologies

Our website may use cookies and analytics tools to improve functionality, monitor traffic, and enhance user experience. By using our website, you consent to the use of such technologies.

7. Third-Party Services

Our website may contain links to third-party websites or services. CTIDDP is not responsible for the privacy practices, content, or security of external websites.

8. Data Retention

We retain information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

9. Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of information where applicable
• Withdraw consent for certain communications

10. Children's Privacy

CTIDDP services are intended for businesses and individuals above the age of 18. We do not knowingly collect personal information from children.

11. Updates to This Privacy Policy

CTIDDP may update this Privacy Policy from time to time. Continued use of our website or services after updates indicates acceptance of the revised policy.